Privacy Policy

Last Updated: 23rd December 2024

SK One Stop Home Centre Sdn. Bhd. (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website (www.skonestop.com.my) or purchase from our Kajang store.

1. Information We Collect

We may collect:

  • Personal Data: Name, email, phone number, delivery address.
  • Transaction Data: Order history, payment details (processed securely via FPX/credit cards).
  • Technical Data: IP address, browser type, cookies (for website analytics).

2. How We Use Your Data

Your information helps us:

  • Process orders and deliver products.
  • Provide customer support (e.g., warranty claims, product inquiries).
  • Send promotional emails (only with your consent).
  • Improve our website and services.

3. Data Sharing

We do not sell your data. Limited sharing occurs with:

  • Delivery partners (for order fulfillment).
  • Payment gateways (e.g., FPX, Stripe) to process transactions.
  • Legal authorities if required by Malaysian law.

4. Data Security

  • We use SSL encryption for online transactions.
  • Physical records (e.g., invoices) are stored securely at our Kajang office.

5. Your Rights

  • Access/Correct Data: Contact us to update your details.
  • Opt-Out: Unsubscribe from marketing emails via the link in each email.
  • Delete Account: Request deletion of non-essential data (e.g., unused profiles).

6. Cookies

Our website uses cookies to:

  • Remember your cart items.
  • Analyze traffic (via Google Analytics).
  • You can disable cookies in browser settings.

7. Policy Updates

Changes will be posted on this page. Continued use of our services constitutes acceptance.

Contact Us

For privacy-related questions: